Soft Skills Workshops may be offered in the Spring.
Ukiah Adult School hosts Employability Skills workshops (a.k.a.: Soft Skills Workshops) in collaboration with Mendocino Private Industry Council. The curriculum is an approved California Community Colleges' New World of Work program.
The workshops are meant to help the participants improve their inter-personal and intra-personal skills as well as learn new ones.
Each workshop took place over a Tuesday and Thursday evening from 4pm to 6pm in Ukiah Adult School's Room 2.
No fees are required to attend each workshop. Attendees should be at least 18 years old to attend.
The workshops' subjects:
- Digital Fluency
- Analysis/Solution Mindset
- Entrepreneurial Mindset
- Social Diversity Awareness: (This series of workshops may be offered again in the Spring. Stay tuned!)
To register for one or multiple workshops, call (707) 467-5900 or go to the Caljobs.gov website and register or come in to the Adult School office for assistance.
Here are basic descriptions of each workshop.
- Adaptability (Open to Change)
This workshop covers: Change in the work environment, opportunities which may come with change, flexibility, openness to new experiences, roles and tasks, handling normal amounts of stress, using feedback in a positive way and the ability to learn from things that go wrong. having the ability to consider a variety of view points and suggestions to get the job done, and more...:
- Self-awareness: (Self-understanding)
This workshop covers: knowing your own personality, strengths, and areas of knowledge, skills, or habits that can be improved, maintaining self-discipline, improved professional manners by learning guidelines or rules of the work setting, such as appropriate clothing and ways of communicating, responsibility in social or work situations
- Digital Fluency: (Good with Technology)
This workshop covers: knowing what technology tools are available to help people work together in person and online, understanding the right and wrong, both morally and legally, in using and sharing any documents, pictures, programs, or access to personal or private information, having a basic understanding of computer, tablet, smart phone hardware and software and how they work, use of online tools such as Google and You Tube to find data, information, answer a question, or help solve a problem, how to determine the "usefulness" and "truthfulness" of sources.
- Communication: (Good Communicator)
This workshop covers: speaking in a professional manner, using appropriate content and saying things in a way that others will understand, using technology to communicate such as e-mail, Linkedin, or PowerPoint slide shows, knowing how to use social media appropriately in work settings, being an attentive listener, asking questions and making sure that everything was understood correctly, using words wisely and spelling them correctly in speeaking and including the proper use of grammar in writing.
- Collaboration: (Team Player)
This workshop covers: Understanding that a diverse team, in person or remote, benefits everyone, willingness to use technology to assist in team tasks, Respecting people's differences while at the same time finding what whey have in common that allows the team to work together, sharing leadership by gathering ideas and using the skills of all team members, offering help and encouraging everyone to share responsibility, finding positive ways to deal with conflict among team members and seeing failure as a way to learn.
- Empathy: (Sensitive to Others' Feelings)
This workshop covers: knowing the difference between empathy (putting yourself in someone else's shoes) and sympathy (feeling sorry for/understanding what someone is going through) and knowing how to approach one or the other, connecting with others by being a good listener, asking questions to help understand what the other person s feeling, being honest and mirroring positive nonverbal communications to build trust, developing good relationships with people from different backgrounds and cultures by showing they are respected and valued.and when working with customers, making decisions based on client or customer needs and points of view and asking how satisfied they are with the outcome.
- Analysis / Solution Mindset (Problem Solver)
This workshop covers: Considering different viewpoints and putting effort into understanding why information may be presented in a certain way, looking at the bigger picture of the work situation. community, or society when solving problems, examining information and data and using critical thinking skills, taking time to think about different ways of solving problems and test out ideas to see which one is best.
- Resilience: (Plans for Success & Bounces Back from Failure)
This workshop covers: setting priorities and goals, anticipating possible consequences and having a back-up plan, bouncing back when things go wrong, figuring out what happened and how to learn from it when making future decisions, listening to others' views while also speaking up for oneself in order to learn from feedback and resolve conflicts, believing in personal growth and change by seeing new knowledge and skills as a way of life, not just a one-time thing.
- Entrepreneurial Mindset: (Go-Getter)
This workshop covers: thinking of new ideas and ways of doing thins by drawing connections, comparisons and combining different sources of information, seeking new knowledge skills and greater work responsibilities, willingness to take risks and learning from mistakes in order to improve a product, service, or process, working within and established organization (intrapreneur) or setting up a business (entrepreneur/social entrepreneur) while keeping in mind client or customer needs.
- Social / Diversity Awareness: (Sensitive to Differences in Backgrounds and Beliefs)(This series of workshops may be offered again in the Spring. Stay tuned!))
This workshop covers: Respecting differences in others' backgrounds and beliefs in local communities and the world at large, valuing diversity in the workplace, including gender, sexual orientation, ethnicity, and age, understanding that these differences can actually improve products, services, or work processes, using social or cultural differences to help expand the concept of what is "normal" and using this to generate new ideas, developing and improving relationships with people of different backgrounds and beliefs by improving self-awareness, sensitivity, to others' feelings and professionalism.
The above descriptions came from this webpage (pdf format):